PLR98 Privacy Policy

1. Introduction

This Privacy Policy applies to all players who register an account or use any service on the PLR98 platform — including Sports Betting, Live Casino, Slot Games, Fish Games, and Bingo. When we say "PLR98", "we", or "the platform" in this policy, we mean the PLR98 online gaming service available at plr98.pro.

By creating a PLR98 account, you confirm that you have read and understood this Privacy Policy and that you agree to the collection and use of your personal information as described here. This policy sits alongside the Terms and Conditions and the Responsible Gaming guidelines.

We review this policy regularly. If something changes in a way that affects how your data is used, we'll update the "Last Updated" date at the top and make reasonable efforts to let registered users know through a notice on the platform.

2. What We Collect

PLR98 collects personal information in a few different ways — directly from you when you register or contact support, automatically through the platform itself, and from payment processors when you deposit or withdraw in PKR.

Information you provide directly:

• Full name and date of birth (required at registration).
• Email address and phone number.
• Preferred payment method — JazzCash, Easypaisa, Raast, bank account, or card details (stored securely by our payment processor, not on PLR98 servers in full).
• Identity documents such as a CNIC or passport, if you are asked to verify your account before a withdrawal.
• Any information you provide when contacting PLR98 customer support.

Information collected automatically:

• Your IP address and approximate location (country/city level).
• Device type, operating system, and browser version.
• Pages visited, time spent on the platform, and how you navigate between sections.
• Betting and gaming activity — game history, stake amounts, wins, losses, and session duration — all recorded in PKR.
• Deposit and withdrawal transaction records.

3. How We Use Your Data

The personal information PLR98 collects is used strictly for the purposes described below. We do not use your data for purposes beyond what is listed here without first updating this policy and informing you.

• Account management: Creating and maintaining your PLR98 account, verifying your identity, and keeping your registration details accurate.
• Transaction processing: Processing PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfers, and cards.
• Customer support: Responding to your queries, resolving disputes, and investigating any issues you report.
• Platform improvement: Understanding how players use PLR98 so we can fix problems, improve navigation, and develop better features.
• Security and fraud prevention: Detecting unusual account activity, preventing multi-accounting, and protecting the integrity of the platform.
• Responsible gaming: Monitoring play patterns to identify signs of problem gambling and providing appropriate support where needed.
• Communications: Sending you account-related notifications such as deposit confirmations, withdrawal updates, and important policy changes. Promotional messages are only sent where you have not opted out.

4. Payment Data & PKR Transactions

All financial transactions on PLR98 are conducted in Pakistani Rupees (PKR). When you deposit or withdraw using JazzCash, Easypaisa, Raast, a bank transfer, or a card, your payment information is handled by our authorised payment processors. PLR98 does not store full card numbers or complete mobile wallet credentials on its own servers.

What PLR98 does retain for each transaction is:

• The transaction amount in PKR.
• The payment method type (e.g., JazzCash, Easypaisa, bank transfer).
• A transaction reference number generated by the payment processor.
• The date, time, and status of the transaction (pending, completed, or failed).
• The name on the account used — to verify that the payment method belongs to you, as required under our Terms and Conditions.

This transaction history is retained for the period described in Section 6 and is available to you in your account dashboard at any time.

5. Data Sharing

PLR98 does not sell your personal data. We do not share your information with advertisers, data brokers, or marketing companies. Your data is shared only in the specific circumstances described below, and only to the minimum extent necessary.

All third parties who handle PLR98 player data are bound by data processing agreements and are required to maintain appropriate security standards. They may not use your data for their own purposes beyond what is needed to deliver the service to PLR98.

6. Data Retention

PLR98 retains your personal data for as long as your account is active and for a period after closure to meet operational and legal obligations. The general retention periods are as follows:

• Active accounts: Data is retained for the full duration your PLR98 account remains open.
• Closed accounts: Core account information and transaction records in PKR are retained for a minimum of five years following account closure to satisfy financial record-keeping obligations.
• Identity documents: CNIC or passport copies submitted for verification are retained for the period required to complete the verification process, then deleted or held for the minimum period required under applicable obligations.
• Support communications: Messages and support ticket histories are retained for three years after the last interaction.
• Cookies and analytics data: See Section 8 for specific retention periods.

Once a retention period expires, personal data is securely deleted or anonymised so it can no longer be linked back to you.

7. Security

PLR98 takes the security of your personal data and PKR transactions seriously. We apply a combination of technical and procedural safeguards to protect your information from unauthorised access, alteration, disclosure, or loss.

• All data transmitted between your device and PLR98 is encrypted using TLS (Transport Layer Security).
• Account passwords are stored in hashed form — PLR98 staff cannot see your password in plain text.
• Access to player data within PLR98 is restricted to staff who need it to perform specific job functions.
• Payment data is handled by PCI-compliant payment processors — full card and mobile wallet credentials are never stored on PLR98 servers.
• Suspicious login attempts and unusual account activity are monitored automatically.

8. Cookies

PLR98 uses cookies and similar technologies to keep the platform running smoothly, remember your preferences, and understand how players move through the site. Cookies are small text files stored on your device when you visit the platform.

Types of cookies PLR98 uses:

• Essential cookies: Required for the platform to function. These include your session cookie that keeps you logged in, and cookies that remember your language and display preferences. These cannot be disabled without breaking the platform.
• Analytics cookies: Used to understand which pages are visited most, where players spend time, and how they navigate between sections. This data is aggregated and not linked to your individual account unless you are logged in.
• Performance cookies: Help PLR98 identify and fix technical issues by recording which pages encountered errors or loaded slowly.

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies may prevent you from logging in or using certain features of the platform. Analytics and performance cookies can be disabled without affecting your ability to play.

Cookie data is retained for the duration of your browser session for session cookies, and for up to 12 months for persistent cookies, after which they expire automatically.

9. Your Rights

As a PLR98 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact PLR98 support with your account details and a description of your request.

• Access: You can request a copy of the personal data PLR98 holds about you, including your account information and transaction history in PKR.
• Correction: If any of your personal details are inaccurate or out of date, you can request that we correct them.
• Deletion: You can request deletion of your personal data. Note that certain information — particularly financial transaction records — must be retained for the periods described in Section 6 and cannot be deleted during those periods.
• Restriction: In some circumstances you can ask PLR98 to restrict how your data is used while a query or dispute is being resolved.
• Objection to marketing: If you have previously agreed to receive promotional communications from PLR98, you can opt out at any time by contacting support.
• Account closure: You can close your PLR98 account at any time. After closure, your data is retained and then deleted according to the schedule in Section 6.

10. Minors

PLR98 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any PLR98 service. PLR98 does not knowingly collect personal data from anyone under 18.

If PLR98 becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and the associated data deleted as promptly as possible, subject to any legal retention obligations.

If you are a parent or guardian and believe that a minor in your household has registered a PLR98 account using their own or your details, please contact PLR98 support immediately so the account can be investigated and closed.

11. Changes to This Policy

PLR98 may update this Privacy Policy from time to time to reflect changes in how the platform operates, improvements in data protection practices, or updates in applicable requirements. When changes are made, the updated policy will be published on this page with a new "Last Updated" date.

For changes that materially affect how your personal data is used, PLR98 will make reasonable efforts to notify registered players through a notice displayed on the platform. Continued use of PLR98 after an updated policy has been published constitutes acceptance of the revised terms.

We recommend checking this page periodically, particularly if you have questions about how your data is handled. Previous versions of the policy are not archived publicly but can be requested from support.

12. Contact

If you have any questions about this Privacy Policy, how your personal data is handled, or if you want to exercise any of the rights described in Section 9, please get in touch with PLR98 support. You can also visit the FAQ page for answers to common questions.

PLR98 support is available and will do its best to respond to privacy-related queries promptly. When contacting support about a data request, please include your registered account email address and a clear description of your request so we can process it efficiently.